If you are unsatisfied with your purchase from Upright Tech Ltd for any reason, you have 30 days from the date of delivery to request a full refund. You may return any product purchased on uprightpose.com (“Product”).

To qualify for a refund, all the following conditions must be met:

  • A Return shipping address must be requested from our customer service team within 30 days of the delivery date. To request the shipping address, email [email protected]
  • Anchor Returned product(s) must be in good physical condition (not physically broken or damaged).
  • All accessories originally included with your purchase must be included with your return.
  • Your full name must be included along with your returned product.

Additional terms and conditions:

  • Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, VAT) are not refundable.
  • You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Product while in transit to Upright Tech Ltd
  • If you return Product to Upright Tech Ltd without all parts included in the original package, Upright retains the right to either refuse delivery of such return or charge you a restocking fee of 15% of the original price of the product or the retail value of the missing accessories, whichever is higher.
  • Refunds will be processed and paid within 5-7 business days of Upright’s receipt of Product.