Return Policy – Money Back Guarantee!
We at Upright Technologies Ltd (“Upright”) have absolute confidence that our products will improve your posture. That’s why we have a 100% results or money back guarantee!
We guarantee that your posture will start improving if you followed your training plan for at least 4 days.
In the unlikely event that you are unsatisfied with your purchase from Upright for any reason, you have 30 days from the date you received the delivery to request a full refund. You may return any product purchased on uprightpose.com. Please note that we do not refund from Upright products that were purchased not on uprightpose.com website.
To qualify for a refund, all the following conditions must be met:
– You followed your training plan as described in the UPRIGHT GO mobile app and reached your daily goal for at least 4 days.
– A return shipping address must be requested from our customer service team within 30 days of receiving the product(s). To request the shipping address, email [email protected].
– Any Returned product(s) must be in good physical condition (not physically broken or damaged).
– All accessories originally included with your purchase must be included with your return.
– Your full name must be included along with your returned product.
Additional terms and conditions:
– Shipping and handling charges and gift-wrapping fees are non-refundable. When ordering from outside the US, you will be responsible for any applicable customs duties and sales taxes upon delivery of your order.
– You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the product while in transit to Upright .
– If you return the product to Upright without all parts included in the original package, Upright retains the right to either refuse delivery of such return or charge you a restocking fee of 15% of the original price of the product or the retail value of the missing accessories.
– Refunds will be processed and paid within 5-7 business days of Upright’s receipt of the product.